Privacy Policy for consent.link

Welcome to consent.link (operated by WOWLINK PTE. LTD., referred to as "consent.link", "we", "us", or "our"). We operate the website https://consent.link (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. It also describes your privacy rights and how the law protects you. We are committed to protecting your personal data and respecting your privacy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://consent.link/terms.

1. Definitions

For the purposes of this Privacy Policy:

• Service: Refers to the https://consent.link website operated by WOWLINK PTE. LTD..
• Personal Data: Means any information relating to an identified or identifiable natural person ('Data Subject'). An identifiable natural person is one who can be identified, directly or indirectly.
• Usage Data: Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit, IP address).
• Cookies: Are small files stored on your device (computer or mobile device) when you visit a website.
• Data Controller: Means the natural or legal person who determines the purposes and means of the processing of Personal Data. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data when you use our Service directly (e.g., sign up, browse our site).
• Data Processor (or Service Provider): Means any natural or legal person who processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively. *Note: When our clients use consent.link to obtain consent from their end-users, our clients are the Data Controllers, and we act as a Data Processor.*
• Data Subject (or User): Is any living individual who is using our Service and is the subject of Personal Data.
• GDPR: General Data Protection Regulation (EU) 2016/679.
• CCPA: California Consumer Privacy Act, as amended by the CPRA (California Privacy Rights Act).

2. Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service (primarily when you register an account or interact with us), we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include, but is not limited to:

• Contact Information: Email address, name, company name.
• Account Information: Username, password (hashed), authentication tokens, user preferences.
• Billing Information: Financial information such as credit card numbers, billing address, and transaction details (processed securely by our payment partners).
• Communication Data: Information you provide when you contact us for support or other inquiries.
• Marketing Preferences: Your choices regarding receiving marketing communications.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you, only if you have opted in. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We automatically collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include:

• Your computer's Internet Protocol (IP) address.
• Browser type and version.
• The pages of our Service you visit, the time and date of your visit, and the time spent on those pages.
• Unique device identifiers.
• Other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies (like beacons, tags, and scripts) to track activity on our Service, store certain information, and improve and analyze our Service.

Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your device when you go offline, while Session cookies are deleted as soon as you close your web browser.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Preference Cookies: Used to remember your preferences and various settings.
• Performance & Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our Service.
• Security Cookies: Used for security purposes, such as user authentication and preventing fraudulent use of accounts.
• Marketing Cookies: May be used to build a profile of your interests and show you relevant advertisements on other sites.

You can manage your cookie preferences through your browser settings or, where available, through a cookie consent tool on our Service. However, if you do not accept non-essential cookies, you may not be able to use some portions or features of our Service effectively.

3. How We Use Your Data

consent.link uses the collected data for various purposes:

• To provide, maintain, and improve our Service.
• To manage your account and provide you with customer support.
• To process your payments and manage billing.
• To notify you about changes to our Service, terms, or policies.
• To allow you to participate in interactive features of our Service.
• To monitor the usage of our Service and gather analysis for improvements.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations.
• To provide you with news and marketing information (with your consent).

4. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the data we collect and the context:

• Performance of a Contract: We need to process your data to perform our contract with you (e.g., to provide the Service you signed up for).
• Consent: You have given us clear consent to process your Personal Data for a specific purpose (e.g., marketing).
• Legitimate Interests: The processing is necessary for our legitimate interests (e.g., improving our Service, security), and these interests are not overridden by your rights.
• Legal Obligation: We need to process your data to comply with the law.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g., tax and accounting requirements), resolve disputes, and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except when it is used to strengthen security, improve functionality, or we are legally obligated to retain it for longer periods.

6. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there. We may also use Service Providers located in other countries.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. If we transfer Personal Data from the EEA, UK, or Switzerland to other countries, we will ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to such transfers.

7. Data Sharing and Disclosure

Service Providers

We may share your Personal Data with third-party companies and individuals (Service Providers) to facilitate our Service, provide it on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples include:

• Cloud hosting providers.
• Payment processors (e.g., Stripe - Their Privacy Policy: https://stripe.com/us/privacy).
• Analytics providers (e.g., Google Analytics - Their Privacy Policy: https://policies.google.com/privacy?hl=en).
• Marketing and communication tools.

Business Transactions

If consent.link is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation or government request.
• Protect and defend the rights or property of consent.link.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users or the public.
• Protect against legal liability.

8. Data Security

The security of your data is important to us. We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your Personal Data from unauthorized access, use, modification, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have specific data protection rights. We aim to facilitate the exercise of these rights.

Your Rights Under GDPR (EEA Residents)

If you are an EEA resident, you have the following rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification: To have inaccurate or incomplete information corrected.
• The right to object: To object to our processing of your Personal Data.
• The right of restriction: To request that we restrict the processing of your data.
• The right to data portability: To receive a copy of your data in a structured, machine-readable format.
• The right to withdraw consent: To withdraw your consent at any time where we relied on it.

To exercise these rights, please contact us. You can often manage your data directly within your account settings. We may ask you to verify your identity before responding.

You also have the right to complain to a Data Protection Authority. For more information, contact your local DPA in the EEA.

Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights:

• The right to know: To know what personal information we collect, use, disclose, and sell/share.
• The right to delete: To request the deletion of your personal information.
• The right to correct: To request correction of inaccurate information.
• The right to opt-out of sale/sharing: We do not "sell" your personal information in the traditional sense. However, our use of certain third-party cookies for advertising or analytics might be considered "sharing" under CCPA. You can manage these cookies via your browser or our consent tool. We do not knowingly sell or share the personal information of minors under 16.
• The right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, California residents can contact us using the details below. We may need to verify your identity.

"Do Not Track" Signals & Global Privacy Control (GPC)

Our Service does not currently respond to Do Not Track (DNT) signals. However, where legally required (such as under CCPA/CPRA), we aim to recognize browser-based opt-out signals like the Global Privacy Control (GPC) as valid requests to opt-out of the "sharing" of your data via cookies.

10. Behavioral Remarketing

We may use remarketing services (like Google Ads or Facebook Ads) to advertise on third-party websites after you visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits. You can opt out of these services through their respective platforms or via industry opt-out pages like the Digital Advertising Alliance (USA, Canada) or the European Interactive Digital Advertising Alliance (Europe).

11. Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click a third-party link, you'll be directed to their site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.

If the changes are significant, we may also notify you via email or through a prominent notice on our Service before the change becomes effective.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us